The Good Conversationalist: Mastering the Art of Conversation
Effective communication involves more than just words; it's about being a good listener and using appropriate body language. Here are some tips to improve your conversational skills:
Thinking Before Speaking
- Consider the topic and whether the other person is likely to be interested before bringing it up.
Listening Skills
- Empty your mind of other thoughts and focus on what the person is saying.
- Make eye contact, nod, and use phrases like "I see" to show understanding.
- Ask for clarification if you don't understand something.
Interrupting
- Only interrupt if it's absolutely necessary, and always preface with "I'm sorry to interrupt."
Personal Space
- Stand about eighteen inches apart to maintain a comfortable distance.
- Be aware of height differences to avoid making the other person uncomfortable.
Body Language
- Use good posture to convey respect and interest.
- Smile appropriately, and avoid excessive gesturing or fidgeting.
- Make appropriate eye contact without staring.
Making Conversation
- Use "please" and "thank you" in your daily conversations.
- Respond with "you're welcome" when someone thanks you.
- Avoid using filler words like "um" and "hmm" by pausing to collect your thoughts.
- Keep your tone pleasant and avoid unfriendly remarks.
- Break the ice with questions and take turns talking to avoid dominating the conversation.
- Be mindful of your surroundings when using cell phones in public.
- When leaving a message, clearly state your name, who you are calling for, and the purpose of your call.
- Be an active listener by engaging with the speaker and avoiding interruptions.
- Consider the preferences of different generations regarding electronic devices during conversations.